Even trying the same keys on different hardware gives the same results: Move this topic Cancel. This issue seems only to affect several keys, but not all of our keys, so it can’t be said that is a system specific issue. Hence, the error appearing could be due to faulty dongles or unsupported platform but we have no way to determine the same. Troubleshooting Other Sentinel keys.
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While some keys can be read from the beginning to the end of the test software, several other keys are not found and software reports. Each Attachment size should not exceed 5. Max no of attachments: Provide the permalink of a topic that is related to this topic. This issue seems only to affect several keys, but not all of our keys, so it can’t be said that is a system specific issue. Even trying the same keys on different hardware gives the same results: I was just finding a way to detect if these keys need to be replaced and if so I need a way to justify it to wutron customer.
Click on Join Now to Sign Up. Since then, we have no further updated components or drivers. Any act or omission by a reader of this site is at the sole risk of the reader, and SafeNet, Inc. Type the characters you see in the picture below.
SPC reports version Reply to Stefano Bettega’s problem. Even when reset to defaults, the behavior is the same in the test application.
You can also use the below options to login. Is there any way to retrieve the latest available driver and SDK, just to be sure that we are using the correct software versions?
Hence, the keys are not covered under support warranty as for now. You may like to get in touch with gemalto sales representatives to check for the other product options available to meet your requirement. However, there is no way to provide the same as the product itself is out of production and support.
Move this topic Cancel. However, the SmartKey product has been discontinued long ago.
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eutron smart key dongle emulator – inwoodhyrin’s blog
Hence, the error appearing could be due to faulty dongles or unsupported platform but we have no way to determine the same. Leave a comment on Parth’s reply. Change topic type Cancel. The version mentioned is the latest and was last updated on Troubleshooting Other Sentinel keys.
Eutron Smartkey | solutions
SmartKey formerly Aladdin Knowledge, formerly Eutron unreadable key 6 months ago. Kye strange thing is that the Smartke Programming Central SPC seems to find the faulty key ad it’s able to reset it to defaults. Publish Back to edit Cancel. All content copyright SafeNet, Inc. SPC test feature does not report any issue with the faulty key.
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